Effective Date: 21-03-2025
Last Updated: 21-03-2025
Welcome to Mad City 16. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and booking services.
1. Information We Collect
1.1 Personal Information
When you book an event or interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment providers)
1.2 Non-Personal Information
We may also collect technical data such as:
- IP address
- Browser type and version
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your data to:
✔ Process bookings and payments
✔ Send confirmation emails and event updates
✔ Provide customer support
✔ Improve our website and services
✔ Prevent fraud and enhance security
3. How We Share Your Information
We do not sell or rent your data. However, we may share information with:
- Payment processors (e.g., Stripe, PayPal) to handle secure transactions
- Event organizers (if applicable) to manage bookings
- Legal authorities when required by law
4. Cookies & Tracking Technologies
We use cookies to improve user experience and analyze website performance. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement strong security measures to protect your data. However, no online system is 100% secure, so we encourage users to take precautions as well.
6. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Update or correct your information
- Request data deletion (subject to legal obligations)
- Opt-out of marketing emails (unsubscribe link in emails)
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing your information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.
9. Contact Us
If you have any questions about this policy, contact us at:
📧 Email: rk9kaku@gmail.com
📞 Phone: +91-6396470208
📍 Address: Vikasnagar Dehradun Uttrakhand – 248198
By using our website and services, you agree to this Privacy Policy.